Retail technology that supports sales, security and daily operations
Trust Tech helps stores and showrooms maintain reliable connectivity, secure surveillance and practical IT support, so your team can focus on customers instead of technical problems.
Live monitoring
12 cameras / 4 sites
Storage
30 days
99.9%
POS uptime target
Days
to open a new store
1
support number to call
Who this is for
Store owners, retail managers, franchise operators, showroom managers.
The reality
Common IT challenges in retail stores & showrooms
These are the issues we hear about most often when meeting teams in your industry.
POS depending on unstable internet
Payments rely on a consumer router and one connection.
Consequence
Failed transactions, lost sales, frustrated customers.
CCTV blind spots
Cameras cover the entrance but not the cashier or stock.
Consequence
Shrinkage and incidents with no usable footage.
Poor customer Wi-Fi
Promised guest Wi-Fi that barely works.
Consequence
Customers leave, reviews suffer.
No backup internet
One provider, one line, one point of failure.
Consequence
When the line drops, the store basically closes.
No real IT support
Issues handled by whoever happens to be available.
Consequence
Recurring problems, no accountability, no learning.
Security gaps after hours
No remote view of cameras or alerts.
Consequence
Incidents discovered the next morning, if at all.
Use cases
How Trust Tech helps retail stores & showrooms
POS connectivity that doesn't fail
Situation
Card terminals freeze at peak hour.
Solution
Dedicated VLAN, prioritized traffic and 4G/5G backup.
Benefit
Payments keep flowing even when the main line drops.
CCTV across the store
Situation
Cameras miss the cashier and stock room.
Solution
Full coverage plan: entrance, floor, cashier, stock, perimeter.
Benefit
Real loss prevention and usable footage when needed.
Guest Wi-Fi worth offering
Situation
Public SSID slows when staff are working.
Solution
Separate guest VLAN with bandwidth controls.
Benefit
Customers get fast internet, internal systems stay snappy.
Backup internet
Situation
One ADSL line, no plan B.
Solution
4G/5G failover that kicks in automatically.
Benefit
Outages become invisible to staff and customers.
Multi-store standardization
Situation
Every store built differently.
Solution
Standard network blueprint deployed across locations.
Benefit
Same setup, same support, faster rollouts.
Fast new-store openings
Situation
Each new store takes weeks of IT setup.
Solution
Pre-configured kits and on-site deployment.
Benefit
New stores online in days, not weeks.
Daily support and remote help
Situation
Staff stuck waiting for someone to come fix a printer.
Solution
Help desk with remote and on-site SLAs.
Benefit
Fast answers, fewer interruptions, calmer days.
After-hours security
Situation
Nobody watches the cameras at night.
Solution
Motion alerts, remote viewing and recording retention.
Benefit
Incidents flagged in real time, with evidence ready.
Relevant services
Technology solutions built around your daily operations
We prioritize the services that matter most for your environment, not a generic catalog.
Network & Wi-Fi
POS-prioritized, with separated guest access and failover.
CCTV & surveillance
Sales floor, cashier, stock and perimeter coverage.
IT support
Remote help desk and on-site interventions across stores.
Cloud & backup
Centralized config, backup of POS and store data.
Equipment supply
Routers, switches, cameras, screens and accessories.
Automation
Daily reports, alerts and standardized rollouts.
ROI
Where the ROI comes from
Real business outcomes, expressed in time, risk and customer experience.
fewer
payment interruptions
POS prioritized and backed by failover.
better
store security
Coverage and retention designed for real loss prevention.
smoother
customer experience
Wi-Fi, payments and screens all simply work.
faster
store openings
Standard kit, standard install, standard support.
lower
downtime risk
Especially during peak hours and promotions.
easier
multi-site support
One contract, one number, one playbook.
Before / After
Before and after Trust Tech
- POS sometimes freezes during busy hours
- Cameras present but not where they matter
- Guest Wi-Fi that customers complain about
- Internet line goes down, the store goes down
- Every store managed slightly differently
- No real after-hours visibility
- POS on a dedicated, prioritized VLAN with backup
- Coverage plan that actually prevents loss
- Fast, separated guest Wi-Fi
- Automatic 4G/5G failover when the line drops
- Standard blueprint across all locations
- Motion alerts and remote viewing 24/7
In focus
Solutions in detail
Reliable POS and payment connectivity
We isolate the POS on its own segment, prioritize its traffic and add an automatic 4G or 5G failover. When the main internet line fails, payments keep working and nobody on the floor even notices.
- Dedicated POS VLAN
- QoS for payment traffic
- Automatic 4G/5G failover
Site connectivity
Headquarters / Floor 3
Wi-Fi
98% coverage
APs
14 online
Cabling
Cat6A
Throughput
1.2 Gbps
CCTV for sales floor and stock areas
Cameras designed around the actual store layout: entrance, sales floor, cashier, stock and perimeter. With retention, mobile viewing and motion alerts you can act on incidents instead of just discovering them.
- Coverage plan per store
- NVR with retention
- Mobile access and alerts
Live monitoring
12 cameras / 4 sites
Storage
30 days
Guest Wi-Fi and secure internal network
Visitors get a clean, branded guest portal with bandwidth limits. Staff and POS run on isolated internal networks. Customers and operations both win.
- Branded captive portal
- Separate VLANs
- Bandwidth controls
Wi-Fi heatmap
Floor 2 · 1,200 m²
APs
8 online
Signal
-58 dBm
Guest
Isolated
Roaming
Seamless
IT support for daily store issues
Printers, payment terminals, screens, scanners: one number to call, one team that already knows your stores. Remote help when possible, on-site when needed.
- Per-store inventory
- Remote first, on-site when needed
- SLAs you can hold us to
Help desk
Today, response under 1h
- Resolved
#1042
VPN reconnect
- In progress
#1043
Printer drivers
- New
#1044
Mailbox quota
Avg. response
42 min
Scalable setup for new locations
A repeatable blueprint for every new store: network, Wi-Fi, POS, CCTV, signage. New openings take days instead of weeks, with the same quality everywhere.
- Standard store kit
- Pre-configured equipment
- Fast on-site deployment
Infrastructure
Hybrid environment
Cloud workloads
3 regions, auto-scaled
On-prem servers
RAID 10 / backup OK
Daily backup
Completed 03:12 AM
Security
Encrypted
FAQ